Definitions
For the purposes of this Terms & Conditions document:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to ONE AUTO CAR SOLUTIONS SDN. BHD., located at NO 29, JALAN SETIA INDAH 12/3, TAMAN SETIA INDAH, 81100 JOHOR BAHRU, JOHOR.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Company’s e-commerce platform, accessible at https://oneautocar.online/.
- “You” means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acceptance of Terms
By accessing our website and using our services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our Service.
2. Eligibility
To purchase from this site, you must be at least 18 years old or have the consent of a legal guardian. You must provide accurate and complete information during checkout and registration.
3. Product Information
We make every effort to display product information accurately. However, we do not warrant that product descriptions, specifications, images, or other content on the website are error-free, complete, or current. In case of any discrepancy, you may contact us at one.auto.carsolutions@outlook.com.
4. Pricing & Payment
All prices listed on our website are in Malaysian Ringgit (MYR) and inclusive of applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment must be made at the time of placing the order. Accepted payment methods will be clearly stated during the checkout process.
5. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order at our sole discretion. In such cases, you will be notified, and any payment made will be refunded.
You may cancel your order within 12 hours of placing it by contacting us at one.auto.carsolutions@outlook.com.
6. Shipping Policy
Orders will be shipped within Malaysia only. Delivery is free of charge and expected within 7 business days. For more information, refer to our Shipping Policy.
7. Returns & Refunds
We accept returns within 30 days of receipt, provided the item is unused, in its original packaging, and in resalable condition. Refunds will be processed after the item has been inspected and approved. Please see our Return & Refund Policy for full details.
8. User Conduct
You agree not to:
- Violate any local, state, national, or international laws;
- Use the Service for any fraudulent or unauthorized purpose;
- Interfere with or disrupt the Service or servers/networks connected to it;
- Attempt to gain unauthorized access to any portion of the Service.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Service or Goods, even if advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless ONE AUTO CAR SOLUTIONS SDN. BHD., its officers, directors, employees, and affiliates from any claims, losses, damages, liabilities, including legal fees, arising out of your use or misuse of our Service.
11. Intellectual Property
All content on this site — including text, graphics, logos, images, product descriptions, and software — is the property of ONE AUTO CAR SOLUTIONS SDN. BHD. or its licensors and is protected by applicable intellectual property laws.
12. Modifications to the Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the Service constitutes your acceptance of the revised terms.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Malaysia. Any disputes arising from or relating to the use of our Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
ONE AUTO CAR SOLUTIONS SDN. BHD.
📧 Email: one.auto.carsolutions@outlook.com
📍 Address: NO 29, JALAN SETIA INDAH 12/3,
TAMAN SETIA INDAH, 81100 JOHOR BAHRU, JOHOR